Blog
Reflections
Are blogs still a thing? Medium and LinkedIn seem to be the place where most professionals post their thoughts these days, and it makes a lot of sense – easier to find than visiting individual blogs. I still like to write in a dedicated space and move some of the most thoughtful posts over to a more public domain.
Recent Blogposts
On Empathy and why AI will never replace high-quality UX research
There’s no substitute for empathy—not in the doting sense of the term, but in the ability to perceptively inhabit other people’s psyches, and thus imagine what various stimuli will feel like to them. Brian Beutler I have been digging deep into AI the last 20 months or…
On Empathy and why AI will never replace high-quality UX research
There’s no substitute for empathy—not in the doting sense of the term, but in the ability to perceptively inhabit other people’s psyches, and thus imagine what various stimuli will feel like to them. Brian Beutler I have been digging deep into AI the last 20 months or…
Time to get out of your (home) office, and observe your users in their habitat: Contextual Inquiry
Male barista preparing cappuccino in a coffee shop As UX professionals, we’re always striving to truly understand the people we’re designing for. During the pandemic, when all we could do was remote user testing, interviews and surveys (if we were lucky, we used…
UX Reckoning – January 2025
Many UX professionals (myself included), rightfully, feel threatened by AI’s ubiquity. It is uncanny how long it has come in an extremely short time right before our eyes. I remember hearing about it at the Computer Science department where I used to teach, and I…
Inclusive UX = Thoughtful Design
What is Inclusive User Experience? As the name suggests, users (people, site visitors, clients, customers, etc) feel that they personally are considered and welcome in that space, be it digital or physical. One example is the Humans come in all shapes and sizes,…
Python Data structures
Features List Tuple Dictionary Set Series (pandas) Dataframes (pandas) Ideal for Sequential, mutable data Sequential, immutable data Mapping data Removing duplicates, set operations Time series, single variable analysis Multi-variable analysis, data manipulation Main…
If only we could talk to more of our users …. B2B edition
The bane of any UX researcher’s work is finding participants to get relevant information. Well, in some B2C contexts it may not be so difficult, as long as you make sure your participants are indeed the ones you want to talk to – more on screening willing people as…
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